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Terms & Conditions

Effective Date: 1 September 2025

Tee It Up, a New Zealand-based business, provides a platform to book tee times with golf clubs across New Zealand. These Terms and Conditions govern your use of our website and services. By using our platform or booking a tee time, you agree to these terms.

1. Service Overview

Tee It Up partners with golf clubs across New Zealand to offer half-price green fees. Golfers pay a $10 booking fee on our platform to secure an exclusive tee time, then pay 50% off green fees directly at the club.

2. Booking and Payment

  • A $10 NZD booking fee is charged on the Tee It Up platform to secure your tee time.
  • The 50% off green fees are paid directly to the club on the day of play with your Tee It Up booking reference.
  • All prices are in New Zealand Dollars and include GST where applicable.

3. Cancellations and Refunds

  • You can cancel your booking within 60 minutes of making it for a full refund of the $10 booking fee. Log in to your account, go to the bookings section, and follow the steps to cancel.
  • After 60 minutes, bookings are non-refundable, regardless of circumstances (e.g., weather, personal availability, or late arrival).
  • Refunds, when applicable, are processed manually by Tee It Up and may take 5-10 business days to appear in your account.

4. Tee Time Policy

  • Confirmed tee times are fixed, but clubs may adjust your group’s slot slightly to manage on-the-day flow, typically within 8-minute intervals.
  • Arrive at least 15 minutes before your tee time. Late arrivals may result in the club canceling or rescheduling your booking at their discretion, and Tee It Up is not responsible for missed tee times.
  • Contact the club directly for any issues with late arrivals or scheduling.

5. Group Size and Eligibility

  • Tee It Up bookings are for groups of 2, 3, or 4 people to receive half-price green fees.
  • There’s no age restriction for booking through Tee It Up.
  • Additional players beyond a group of 4 must book separately or pay full green fees, subject to club policies.

6. Fair Booking System

  • To ensure fairness, Tee It Up shows tee time availability for only the next 7 days, giving all golfers an equal chance to book half-price green fees.
  • This system helps clubs maximize off-peak schedules without affecting regular or long-term bookings.

7. User Conduct

  • Golfers must arrive on time and follow club rules and etiquette. Clubs may refuse service to individuals or groups who breach these standards.
  • Tee It Up is not responsible for club decisions regarding player conduct.

8. Club Responsibilities

  • Golf clubs handle course access, green fee collection (via staff or honesty box), and course conditions.
  • Tee It Up is not responsible for the quality, condition, or delivery of your golf round once on-site.

9. Extras and Additional Services

Only green fees are discounted through Tee It Up. Cart hire, club hire, or other extras are managed and paid for separately through the club.

10. Liability

Tee It Up is not liable for:

  • Weather disruptions, course closures, or unforeseen circumstances.
  • Injury, loss, or damage occurring at the golf club.
  • Club decisions to cancel or adjust tee times.
  • Data security risks beyond our reasonable control. We take measures to protect your personal information, but internet use carries inherent risks, and you acknowledge this by using our services.

11. Account and Communications

  • When you create an account, you agree to provide accurate information and keep your login details secure. You’ll receive a confirmation email upon booking, and details are available in your account.
  • All users receive essential transactional emails (e.g., booking confirmations, reminders, password resets) required for the service.
  • If you register via social login (e.g., Facebook, Google), you may receive marketing emails but can opt out in your account settings. Email and password registrants can choose marketing preferences during sign-up.
  • Update your marketing preferences anytime in your account.

12. Changes to Terms

Tee It Up reserves the right to update these Terms at any time. Updates will be posted on our website with an updated effective date. Continued use of our service implies acceptance of the latest Terms.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled in accordance with New Zealand law.

14. Contact

For support or questions about these terms, email us at: support@teeitup.co.nz.